SBR virtual roundtable tackles staying competitive in the intelligent enterprise industry

Flexibility, specificity, and customer-centred approaches prove to be the edge in today’s enterprise application software companies.

The ever-changing business environment requires more and more companies to integrate new technologies into their business models. Enterprise Application Software has been helping businesses transform digitally as early as the 70s. From simple operation management and automation, Enterprise Application Software has now advanced its technologies and services through machine learning, the Internet of Things, and advanced analytics – connecting experience with operations and advancing breakthrough technologies driven by innovation.

In the ‘Enhance the Intelligent Enterprise’ experience with Cloud4C’s SAP Solutions and Services virtual roundtable hosted by the Singapore Business Review, in partnership with Cloud4C, senior cloud professionals gathered to talk about the continuous evolution of intelligent enterprise and how it helps businesses become more competitive and resilient.

Focusing on the processes

‘Intelligent enterprise’ is a management approach that applies technology to the challenge of improving business performance. Cloud4C SAP Head, Hoden Wan stresses the importance of understanding and determining the specific processes within a business that need improvement and focusing your efforts on those areas. 

Intelligent enterprise starts with the users. The latest Fury 3.0 developed by Cloud4C SAP has made it a lot easier for users to adopt and even personalise technology such as apps. 

Knowing the specific trouble areas within the business helps improve the integration and adoption of new technologies. There are three key things to an overall solution. First is that Cloud4C aims to exceed customer expectations, whether in sales, operations, logistics, or any other process that needs automation. Doing these whilst reducing risk is the second key. Lastly, the ability to use certain technologies for specific trouble areas – these are the key to making intelligent enterprise competitive.

Offering customers flexibility

Intelligent enterprise is a whole ecosystem of applications with different layers. It aims to improve the business network by bridging connectivity between vendors and customers through technology and offering more customer-centric services. As a leading SAP strategic partner, Cloud4C aims to help unlock the potential of SAP to provide the agility and flexibility required for businesses to adapt to the rapidly changing business needs and customer expectations.

With the many different business solutions that SAP offers, Senior Business Manager at SAP, Wes Thomson, said that customers can expect complete technical, operational and upgrade support from SAP. SAP has also seen a faster development and implementation of solutions, all whilst reducing in-house costs. An 87% decrease in costs is attributed to the more flexible operational environment. Cloud4C, the largest global premium supplier of SAP S/4 HANA Enterprise Cloud via a dedicated SAP Community Cloud solution, ensures that businesses achieve this much-needed SAP transformation smoothly and with zero disruption. 

Customer-centric service

The Cloud Platform, Business Technology Platform – all these new solutions will help bring out vendors, partners, customer solution agnostics, and connect to anything and everything, if it's built in the right way through a partner like Cloud4C.

Furthermore, Cloud4C or SAP will not force a solution on a business process or model. Digital transformation and intelligent enterprise are all about moving towards the customer’s end goal at their pace, at their scope and at a scale that fits their business. Cloud4C and SAP will guide customers and walk them through that process at their own time.

This strategy of business transformation, as a service, hand in hand with trusted partners like Cloud4C, will bring together every service and every solution that customers need for true business automation, digital transformation and enhanced intelligent enterprise experience in one package.