Tricor Group Wins Singapore Business Review International Business Award 2021 for Innovation in Consulting Solutions

Tricor’s digital transformation journey has enhanced client experiences across all touchpoints and significantly elevated customer satisfaction.

Tricor Group (Tricor), Asia's leading business expansion specialist providing integrated business, corporate, investor, human resources and payroll, corporate trust and debt services, fund administration and strategic business advisory, has won Singapore Business Review International Business Award 2021 for Innovation in Consulting Solutions in recognition of its digital transformation efforts.

In 2019, Tricor embarked on a company-wide digital transformation strategy to address operational pain points, deliver superior solutions and craft personalized client experiences. Robotic Process Automation (RPA), which has completely revolutionized the client experience and backend processing, underpinned Tricor’s digital transformation journey well before COVID-19 triggered a massive shift to digitalization and virtualization. Tricor’s digital strategy helped the firm rapidly implementing new technology to better develop products and solutions that meet evolving, growing marketplace needs.

Early in its digital transformation journey, Tricor established a Shared Services Centre (Tricor ace) in Kuala Lumpur and established a Centre of Excellence to introduce technology to core business lines. Through 2020, Tricor's use of this technology expanded to corporate servicing, payroll, accounting and other areas, helping to enhance servicing capacity and improve quality.

Lennard Yong, Tricor Group CEO, said: “We are honored to receive this consulting excellence award from Singapore Business Review as part of their prestigious annual awards program. This award underscores our company’s digital accomplishments but also speaks to the success of our clients as well. Client service was our driving goal in our digital transformation strategy and this accolade suggests we are on the right track in delivering on that ambition.”

Ho Lon Gee, Tricor Singapore Director, CEO & Managing Director, said, “Digitalization is enabling Tricor's Corporate Services business in Singapore and globally to transform service delivery, now and into the future. We’ve invested in a digital portal for our clients to enhance customer experiences and be fully activated in 2021. Furthermore, we've created end-to-end digital business solutions to support the startup lifecycle from Seed to IPO process, as well as listed companies in Singapore, Malaysia and Hong Kong. We look forward to working with more organizations and applying our digital capabilities to bring them on board our exciting digital transformation journey."

About Tricor Singapore

One of the world's easiest places to do business, Singapore attracts a lot of business from multinational firms—but entering any new market comes with challenges. Owing to globalization, international tax reforms, digitalization and domestic movements, the tax environment of Singapore is constantly evolving with new amendments, requirements, exemptions, incentives, challenges and opportunities. Whether you are looking to set up shop or streamline your current operations, we can help you capitalize on the growing opportunities Singapore has to offer.

Tricor Group (Tricor) is the leading business expansion specialist in Asia, with global knowledge and local expertise in business, corporate, investor, human resources & payroll, corporate trust & debt services, fund administration, and strategic business advisory. Strategically headquartered in Hong Kong, we operate out of 21 countries/territories and across a network of 47 offices. Tricor serves 50,000 clients, including over 1,500 companies listed in Hong Kong and Mainland China, ~500 companies publicly listed in Singapore and Malaysia, and over 40% of the Fortune Global 500 companies. With 2,800 employees, we deliver critical functions to help ambitious companies accelerate their growth in Asia and beyond.

Tricor’s advantage comes from deep industry experience, committed staff, technology-driven processes, standardized methodologies, constant attention to changes in laws and regulations and wide industry contacts. Tricor is uniquely positioned to unlock the potential of your business, and help you stay one step ahead of today’s diverse and fast evolving regulatory environment.

To learn more, please visit: www.tricorglobal.com/locations/singapore