Uncovering the secrets of Singapore's best employer

Adventus shares the secret to employee retention and how it is crucial for the company’s success.

In a market where job-hopping is the norm, Adventus bucks the trend by having high staff retention rates and impressively high employee satisfaction levels. “Our culture is all about inspiring people,” says Seah Jie Ling, manager, Operations & Client Servicing, at Adventus Singapore Pte Ltd. “We are always willing to listen, implement changes, and take care of our staff. We have monthly staff engagement activities and we also improve their physical and mental health through staff wellness programmes.”

Adventus prides itself in caring for its staff and catering to their welfare. It doesn’t only pay employees more generously than its competitors; it also identifies learning and development needs to help employees make the most of their careers.Every employee of Adventus is aware of his/her key performance indicators (KPI) and is well-informed of the company’s goals and directions. We have quarterly company meetings to communicate our company’s financial results, strategies, and achievements,” says Jie Ling. “Every year, we go through a 5-day management retreat to set KPIs for every department. The managers will then set KPIs for all the employees where the KPIs will be tied to rewards,” she added.

Empowering innovative employees
The company also ensures that there is a mentorship system between managers and junior employees. In fact, a recent employee satisfaction survey revealed that over 90% of the company’s employees are happy with their manager’s style of leadership. As a result, employees can make meaningful contributions to the company because they are empowered to innovate and be creative.

“By taking in their suggestions, we ensure that our employees are empowered. Our employees know that they make meaningful contributions to our company,” she said.

Adventus is one of few System Integrators (SIs) that have the capability to deliver an exceptionally wide range of IT solutions & services. Clients perceive Adventus as an extremely reliable firm in technology deliveries with outstanding service levels. Its impeccable reputation has significantly helped the company to build an admirable and loyal customer base that includes some prestigious organisations in the world.