
Here's where you can find DBS' video teller machines
VTMs will be offering face-to-face assistance via live streaming.
DBS and POSB Bank officially rolled out its video teller machines (VTM) at nine locations in Singapore.
To recall, the bank rolled out Singapore's first VTM in POSB ITE College Central for a pilot test.
The VTMs will provide 24-hour banking services, as well as face-to-face assistance via live-video streaming, which will be available from 8:30am until midnight.
The machines are located at the following branches:
- POSB Rivervale Plaza
- DBS SUTD
- POSB Bukit Batok West
- POSB Kampong Ubi
- POSB Tampines Hub
- POSB Yishun North
- POSB Toa Payoh North
- POSB Bedok North
- POSB Ang Mo Kio Central
Users who would want to use the VTMs would need to present their debit card for verification, as well as their NRIC, or passports if they do not have their ATM cards with them.
The VTMS will also be able to offer these round-the-clock services:
- Bill Payment for cashline (with card)
- Pay DBS or POSB credit cards bills
- Additional cheque book requests
- Telephone banking pin (replacement)
- Delete GIRO arrangement
- Change GIRO Payment Limit
- Stop Payment of Cheque for CASA accounts
- Request for Statements