OCBC appoints Dennis Tan as Head of Consumer Financial Services Singapore, Group Premier Banking
He will take over starting 1 November.
According to a release, OCBC appointmed Mr Dennis Tan as the Head of Consumer Financial Services Singapore and Group Premier Banking. He will also be appointed to the OCBC Bank Management Committee and report to the Chief Operating Officer. These changes will take effect on 1 November 2012.
Mr Tan, 43, joined OCBC Bank in September 2009 as the Head of Branch and Group Premier Banking. He holds a Bachelor of Science in Business (Honours with Distinction) from Indiana University, the United States of America (USA), and is a Certified Financial Planner. In August 2012, he completed the Stanford Executive Programme at the Graduate School of Business, Stanford University, USA, sponsored by OCBC Bank.
Prior to OCBC Bank, Mr Tan spent 16 years at Citibank Singapore where he last held the position of Managing Director, Sales and Distribution Head of its Global Consumer Banking division.
Mr Tan holds a Bachelor of Science in Business (Honours with Distinction) from Indiana University, the United States of America (USA), and is a Certified Financial Planner. In August 2012, he completed the Stanford Executive Programme at the Graduate School of Business, Stanford University, USA, sponsored by OCBC Bank.
Under Mr Tan’s leadership, OCBC Bank’s Premier Banking business was re-launched last year in Singapore, Malaysia, Indonesia and China. This resulted in a significant increase in revenue and customer base. Mr Tan also led the team to triple its Bancassurance's business within two years, maintaining OCBC Bank’s leading position in the industry.
Mr Tan is a strong believer in service delivery. He enhanced Branch Banking operations and brought the team to embrace a substantially higher level of service standards. Under his guidance, new career development processes were developed for new Branch Managers and potential Branch Managers.