, Singapore

See what an $80m renovation added to Pan Pacific Singapore

A revitalised lobby, 790 redesigned rooms and plenty more improvements.

After closing down since April to roll out a vast $80m renovation, its biggest investment since opening in 1987, Pan Pacific Singapore has re-opened with swankier hotel interiors and accommodations, and a unique Pacific Club on Level 38.

"Setting the tone for the revitalised Pan Pacific Singapore is the fully transformed lobby with an upgraded arrival experience supported by integrated mobile check-in technology. Upon arrival, guests no longer need to check in the traditional way at the ubiquitous reception counter, as associates personally attend to them and handle the process via an iPad. A 22-metre long bar is the centrepiece of the Atrium where guests can enjoy a drink while being checked-in. Handmade timbre pods with adaptable booth-seating arrangements add to the welcoming and engaging atmosphere in the lobby," said Pan Pacific Singapore in a release.

"A unique Pacific Club now occupies the top floor of the hotel at Level 38, providing spectacular panoramic views of the surrounding Marina Bay district and the South China Sea. Designed to blend the business and leisure needs of discerning guests, the Pacific Club experience comes with special round-the-clock privileges and services such as refreshments and cocktails, as well as personalised guest services. Pan Pacific Singapore’s decision to open the Pacific Club for 24 hours to cater to guests, further reinforces its efforts to enhance its service offerings," it added.

Rooms have also been upgraded to suit the taste of increasingly exacting business clientele.

"Each redesigned room is fitted with guest-centric and functional enhancements, which includes a thoughtfully appointed workspace with an ergonomic Herman Miller desk chair, a bathroom with premium Hans Grohe fittings, and wireless internet access," Pan Pacific Singapore said.

"Guests can enjoy 24-hour services and cutting-edge technological features such as Internet Protocol (IP) telephony and Internet Protocol televisions (IPTV) which offer an unbeatable choice of entertainment and services at the touch of a button. An enhanced entertainment system enables guests to “plug and play” their mobile devices with the TV, while a “smart energy management” system helps conserve energy by allowing guests to customise their room temperature settings, and by automatically turning off the lights and air-conditioning when the room is vacant," it said.

"With the introduction of innovative and new dining concepts, a vibrant dining destination on level 3 lies at the epicentre of a diverse and sensory culinary journey," it added, citing options such as Hai Tien Lo and Edge.

“The transformation of Pan Pacific Singapore comes on the back of comprehensive research on the changing needs of our guests and associates. As Singapore continues to remain a top destination globally, our transformation ensures the delivery of quality hospitality experiences synonymous with the Pan Pacific brand, thereby enhancing our competitive advantage locally as a premier hotel of choice for discerning business and leisure guests,” said Mr Scott Swank, General Manager of Pan Pacific Singapore.

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