Here's why brands in Singapore should create engaging content all year round
By Amy LavaletteValentine’s Day, Chinese New Year, Father’s Day, Hari Raya -- the list of special hallmark days in Singapore is endless. Why do brands only share content that is themed around these days? Why don’t brands look more holistically and share content on every day of the year?
With every celebratory day comes a stream of related content from a myriad of different brands that are merging into one and consequently have no cut through with the Singaporean consumer. Every brand must have a brainstorm for that special occasion at the same time and come up with a very similar content marketing strategy and it shows.
This is not only increasing the amount of content related to that special day being produced and broadcast but increasingly that content and therefore the brand owner is getting lost because every other brand is doing the same thing.
Every FMCG, restaurant, retail, hardware, technology, travel and leisure brand in Singapore that targets males created content around Father’s Day and The World Cup, for example, that all merged together. The brands all started looking the same.
What are consumers expected to think? How are they expected to react differently to different brands if every story every brand tells is the same?
Ambiguous content doesn’t benefit anyone or any brand. Brands ideally should create content around a truth and a marketing theme, not around convenient dates. Consumers expect brands to be more sophisticated in their storytelling and more creative in trying to attract their attention.
Brands who focus their content marketing strategy outside of these special event days will actually gain greater cut through. Why? Because most other brands have followed other brands like sheep to create the same content at the same time of year.
In that context it’s better to stand out and go against the tide, not follow it. Consumers only have so much time to read content, if they are all bombarded at the same time of the year with the same kind of content, less of it will be engaged with or even noticed.
You don’t stop being a father or a mother, for example, outside of father’s day or mother’s day, so why would the relevant brand pitching to this market stop sharing relevant content outside of these days? The more sophisticated ones don’t and benefit as a result.
The lazy ones that just think that they can say “special father’s day” promotion as countless restaurants did in Singapore or quote CoolDad as a discount code as airline Scoot did here in Singapore, for example, are merely being opportunistic rather than creating a long-term content marketing plan to engage dads.
Also if you’re only doing content marketing around themed event days, this actually sounds frustratingly vague, ethereal, and pointless. Brands should get more practical and plan better.
Having an objective for your content marketing means that you will answer these questions.
- How does content marketing fit into the broad marketing plan of the company all year around?
- How will content marketing grow the business annually not just on hallmark days?
- What are the specific business objectives of content marketing?
- How will content marketing drive sales every day?
There is plenty of research that actually shows that brands who only do content marketing or in fact any marketing or advertising in general around the special event days like Christmas, Ramadan, and National Day here in Singapore actually lose out to brands who look at more holistic 365 days of the year content marketing.
Why would consumers remember your brand if you only talked to them at selective times of the year like a birthday which countless brands in Singapore do, for example? Consumers will remember brands who look more long term, plan on going content marketing and make an impact and engage with consumers every day, not just on themed day. They also appreciate delights and surprises outside of special days like birthdays.
According to two recent surveys by Outbrain and Waggener Edstrom (WE) Communications, consumers in Singapore are less engaged with brands online and with paid content than other Asian countries. They ranked 7th in one study in Asia and last in another for brand engagement.