Scoot trials new digital initiatives for COVID-19 pre-departure tests

It is aimed to improve customers’ travel experience.

Singapore Airline’s low-cost arm Scoot is set to trial two new digital initiatives which will offer customers a one-stop solution for COVID-19 pre-departure tests (PDTs) and a more seamless process when verifying test results.

The airline has announced that a complimentary online portal will allow customers departing from Singapore, Indonesia, and Hong Kong to book PDT appointments with recognised and accredited partner clinics, make payments for the tests, and receive the results digitally within 36 hours.

PDT results obtained through the portal have QR codes which can be authenticated digitally. Through a secured scanning of the QR codes, agents can determine the authenticity of COVID-19 results, which is expected to improve customers’ travel experience.

“We hope our customers can be assured of a more convenient, efficient and reliable experience when they travel with us,” Scoot CEO Campbell Wilson said. “These, among other initiatives by Scoot, not only support the gradual reopening of borders with robust safeguards in place, but also aim to meet customers’ expectations in a post-COVID world.”

The portal may be accessed via Scoot’s website or mobile app during and after booking flights.

Also Read

Singapore Airlines Group sees 7.9% rise in September passenger volume

CAAS and WAI-SG partner to promote aviation careers for young women

Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

I want to download the media kit